Billing and CRM solutions

Today’s telecoms operators need to cater for multiple services, new content types, new service plans, new business rules and new business models. We’re helping our clients meet needs such as these by providing innovative tools and flexible next generation business models including pay-as-you-go principles, as well as outsourcing services including hosting.

At Orange Vallee, for example, France Telecom’s innovation centre for new Value Added Services, we are the preferred partner for the deployment of billing and customer services solutions to enable rapid time-to-market. Our solution includes:

• Build and run services including hosting in Steria’s Sophia Antipolis datacentre.
• Pay-per-Use business model (per transaction charging)
• Prime contract with SLA commitments: service availability, response time, time-to-market etc.