Aligning your business with new economic models

It’s all change in today’s telecoms sector. The emergence of new players providing content, services and even, increasingly, the operators’ core business is affecting a radical transformation. Operators must address the revenue challenge posed by the likes of new ‘marketing’ entrants (mobile virtual network operators) who have introduced a new dynamic with attractively prices offers targeted at well defined customer segments tempted by the prospect of ‘everything unlimited' deals.

There is considerable risk of the operator's role being reduced to simply providing connections and interconnections as software publishers, internet giants and mobile phone or computer manufacturers win the battle of content and services. Even control of the connections cannot be guaranteed given the ever increasing pressure from manufacturers and internet companies seeking to extend their business models.

Seizing opportunities

At Steria we see the potential within this landscape as well as the challenges. We have been working with some of the leading players in the telecoms industry for around 20 years, providing them with solutions that reflect current issues and evolving technologies. For example, we help our clients evolve their service offers using the distribution channels over which they have perfect control and focusing their efforts on really making the most of their sources of customer and product information. And we have innovative approaches to the transformation demanded by new bandwidth requirements and evolving business services (SaaS – Software as a Service, M2M – Machine to Machine communication, and video-conferencing).