Infrastructure services

At Steria, we have 35 years’ experience in the design, delivery and management of the complex IT infrastructures supporting modern media organisations.

By optimising your business systems, processes and operating models, we can help drive substantial, long-term cost reductions and performance improvements, thereby releasing valuable resources to reinvest in moving your business forward.

We’ll ensure your employees maximise the digital opportunity, for example by delivering video to the desktop. Our Infrastructure Services offering includes:

• Network Monitoring and Management to support critical network infrastructure, server and data storage assets.
• Intelligent Service Desk (ISD) providing a single point of contact for service requests, staffed by experienced, ITIL-certified call handlers achieving first-time fix rates as high as 90%.