Telematics

Change the rules with telematics

Not all motor insurance is equal. If you’re looking to differentiate your car insurance offer or reduce fraudulent personal and commercial vehicle claims, there’s now a great way to collect, interpret and use vehicle data that will transform the way you do business.

As the insurance sector faces up to a diverse array of challenges, there is a growing need to develop innovative solutions to create market competitiveness, increased customer retention and a more profitable book. Add to this the requirement to find new ways of assessing risk in line with impending EU regulatory changes relating to gender-based underwriting, and it’s clear that it’s time to change the rules of the game.

Flexible, expansive, comprehensive

Kilometrix is an established telematics platform delivering meaningful telematics-driven services to the insurance sector; both private motor and fleet. Using in-car data recording and analysis services, our solution is designed to focus on the cost-effective provision of important core services such as First Notice of Loss (FNOL) and our unique Steria Driver Behaviour Rating Engine.

Kilometrix gives today’s insurers a fully flexible and expansive solution that provides the opportunity to market a range of safety and security-based value-add services. It’s a comprehensive telematics offering that assists with the identification of individual driving habits and risk assessment by gathering information on a broad range of factors, including distance covered, location, time of day, etc.

Kilometrix has been designed and developed to offer a range of innovative and highly comprehensive business benefits:

• Reduced fraud: in the event of an accident and even before First Notice of Loss, erratic or irresponsible driver behaviour can be monitored in real time and transmitted to the insurer.
• Improved FNOL capabilities: immediate notification of a material event is made possible with communication of details via multiple channels (email/SMS etc) giving insurers the ability to quickly take control of an accident and, in doing so, manage associated costs and customer care.
• Agnostic architecture: Kilometrix is a purposely designed environment that supports the use of various black-box and air-time providers. This means insurers can construct competitive offers and consider all sales opportunities.
• Multiple source data capture – gives sales and marketing the flexibility to capture new business opportunities and improve customer satisfaction

How does it work?

A Kilometrix ‘box’ is fitted to each vehicle. This small, easily installed box then continuously collects driving data and feeds this back to our platform via a mobile network using a combination of GPRS and GPS technologies. Insurers and their approved distribution chains can then receive specifically ‘packaged’ data reports around individual driving behaviours and vehicle usage. This results in a much more accurate assessment of risk in a solution tailored to your specific customer and risk profiles.

Value Added Services

With the Kilometrix telematics solution we’ve taken our insurance industry knowledge one step further. You will benefit from an extensive range of value added services including our unique Driver Behaviour Rating Engine and the following Kilometrix services:

• Data utilisation – delivers robust data elaborated to enable real understanding of the insured drivers’ habits
• Stolen vehicle tracking – facilitates early recovery of the vehicle
• Eco driving – reporting can provide a clear information set around fuel usage and CO2 emissions
• Breakdown services – a pro-active approach to automatically deploying roadside assistance and customer care leads to greater customer satisfaction
• Integration with smartphone apps – the fully developed Steria Mobile Framework gives you a great way of using social networking tools to communicate with your customers
• Geo Fencing – provides a pro-active alert if insured vehicles are outside their nominated geographies, making it ideal for fleet or high risk groups such as taxis
• eCall – allows the successful implementation of safety-driven policies
• Engine immobilisation – safely stop a stolen vehicle and provide final location details to enable recovery.

Our pan-European footprint means that we can offer solutions for clients operating in multiple geographies and we have the flexibility to scale up our service provision according to demand.

Telematics has changed the rules. Isn’t it time you changed too?

Increased product sales through enhanced policyholder segmentation: know your customer. Kilometrix allows you to differentiate your products by offering innovative usage-based insurance packages that offset the increasing cost of motoring for defined customer segments. You will truly differentiate your business in an already commoditised market.