Case management

How can a police force ensure it has a high performance investigation capability?

This is especially difficult to achieve when investigating policing events or crimes that typically generate a large volume of data and information.

Steria has the answer with an approach to case management that seamlessly connects all relevant investigation data sources. Cost effective and high performing, our solutions allow maximum optimisation of time-consuming administrative and manual processes and overcome obstacles raised by organisational and hierarchical structures, competence areas, field of responsibilities and department boundaries.

Our structured approach supports efficient data processing and gives the ability to translate intelligence gained in the field and from the public into meaningful action. We use an object-based system designed to support the entire lifecycle and development of all police operational processes, with a comprehensive investigation workflow and the ability to manage cross functional information and various forms of data.

The graphical user interfaces allow easy and convenient use of the application, with individual logon profiles to ensure that the user has the right credentials to access the data. The high data entry quality is ensured by verifying data compliance with a specific catalogue, combined with system-based verification checks.

Alongside these investigative capabilities, the system offers various statistical features based on Data Warehouse technology, enabling custom built visions of the data and providing case progress status, retrospective traceability of the investigation steps, management and enterprise information, performance and costs measurement. In addition, further features are available for operative analysis, comparison of cases, analysis of phenomena and focal points.

Important police information and search systems are integrated with the backend layers of our solutions: POLAS/INPOL, Schengen Information System, central register for foreigners and central traffic and information system.

At Steria we really have taken case management to new levels.