Transforming challenges into new opportunities and competitive advantage

The utilities sector is experiencing rapid change amidst widespread regulatory and public scrutiny. An intimidating array of challenges has made it imperative for organisations to find innovative ways of increasing productivity, developing new products and services, managing costs, reducing environmental impact and streamlining operations.

These challenges range from the need to secure supplies of raw materials at the right price to maintaining ageing production and distribution infrastructures. Add to this tightening regulatory control, changing customer expectations and ever-growing environmental concerns and it is clear there are testing issues with business-critical implications that must be urgently addressed.

Steria addresses these challenges through the end to end management of the energy chain (production, transport, distribution, sales and measuring energy costs).

End-to-end service
Steria helps to defuse these business-critical threats with a truly unique end-to-end service. We have over 1,500 industry specialists, based across 16 countries, who are fully immersed in the challenges utilities face today. In fact we have been supporting our clients in the electricity, gas and water industries with new and innovative solutions for over 40 years. Our focus is on helping them to improve efficiency, adapt to change, increase their competitiveness, develop new services and provide a fantastic customer experience.

We achieve this with services that straddle the entire business transformation process, from IT and business consulting to systems integration, operations and business process outsourcing (BPO). The combination of innovative solutions and industrialised operations, in tandem with our renowned integrated approach to BPO, means we can be there for our clients at every stage of progress, through improving resources to overcoming those critical business challenges.

And because 30% of the Steria workforce is based in countries like India, Eastern Europe and North Africa, we can tailor a balance of locally-based and offshore service provision that answers every need for flexibility and value.