Business Process Outsourcing
How do you ensure you are not locking up too much valuable resources, time and money on the routine tasks and activities needed to run your organisation today?
and not giving enough focus to ensure you have a future?
How do you run smart operations that free up sufficient resources to ensure your organisation will be fit for whatever challenge tomorrow brings?
More and more organisations are finding the catalyst of transformation is Business Process Outsourcing (BPO).
Whether in the public or private sector, there are rising pressures to deliver effectiveness and efficiency in increasingly volatile circumstances. All stakeholders from employees and shareholders to taxpayers and government are demanding value and seek some future certainty. It’s a tough balance.
BPO delivers significant results. It radically improves the performance of daily operations at lower cost. It creates greater agility and ability to respond to change, employing innovative new business models and investing in industrial practices more usually seen in the manufacturing sector. BPO safeguards work by improving the underlying cost base.
As more and more organisations look to outsource business processes: from revenue collection to complex case handling, from payments processing to regulatory compliance; it is increasingly clear that this move is no longer restricted to large-scale enterprises or the private sector.
One of Steria’s key strengths is the ability to design high performing services to fit hugely varying client needs and situations, from individual processes through to multiple business functions and even for sharing across multiple organisations. Steria’s service delivery is integrated entirely within end-to-end client operations, working within, not at arms length, even when located remotely. Steria provides greater management information and analysis that empowers and gives control. That’s because we draw together teams from the industries we serve with process delivery professionals and experts in technology, integration and data architecture.
With a wealth of high profile clients, Steria is at the forefront of BPO and shared services. Whether they are solutions for utilities, financial services or for police and healthcare, Steria has practical experience to help unlock the potential for significantly better business outcomes.