Posts Tagged ‘SLA’

Nov 05

Well, even though this is the topic for this section of Steria blog, I’m sorry to say that cost reduction is a bit outdated.
Why? Because both clients and their IT partners have been working on how to reduce costs for quite some time. Both have now a mature approach to that topic. What they now [...]

Jun 19

Despite the frequency with which you will hear the term ‘technology drivers’ in our industry, the truth is that technology rarely drives – technology simply enables and it is people who do the driving. So a determined focus on the delivery of innovation requires a determined focus on people & people processes.
A new initiative from [...]

Jun 17

Innovation is a topic that is often raised in discussions about outsourcing, usually in the context that it’s impossible to contract for something as nebulous as innovation.
Well, it’s true that it can be difficult to write a contract that recreates the skunk works environment of everyone in the basement toying with new ideas that may [...]