We often focus on reducing ongoing costs through outsourcing. It’s all about reducing the cost of operation through automation and possibly offshoring. But it’s not all that inspiring is it?
Outsourcing used to be about reducing costs and then the industry spent most of the past decade trying to reinforce the other reasons for outsourcing. Allowing [...]

I’m speaking about outsourcing maturity today at the eServices conference in Manila. Of course, I’m also attending the Nasscom conference in Mumbai this week, but thanks to overnight flights I can attend this conference in the Philippines and still get to Mumbai in time for Nasscom.
The Philippines has a great story to tell. They have [...]

India has an edge in the trio

quality AND
quantity of engineers who join IT workforce and
English language

It is this trio that remains unmatched;
Many countries, for example Israel, produce better English-speaking engineers but in much smaller numbers. Countries like the Philippines have English language trained professionals in larger numbers but not of high quality. China manages in [...]