As we move from the noughties into what’s already being dubbed ‘the teenies’, the future of our institutions - political, commercial and social - is looking decidedly shaky. The pressure on costs is likely to remain on businesses (and indeed governments and consumers) for some time as the shocks of the financial crisis its knock-on [...]

At the turn of the millennium, both the IT industry and corporate IT departments were suffering a major credibility problem. The old perception of IT as a bunch of socially retarded propeller-heads endured in many organisations, and was compounded by a view that those running IT did little except talk twaddle, cause them headaches and [...]