Jan 14
What do Customers want?
Posted by Jeff Ross in Competitors, Globalisation, The Economy No Comments »
Back in the old days (the 80s believe it or not), when PCs were called microcomputers, when we used the filofax, not a PDA, and the economy was just coming out of recession (OK, some things don’t change) – I was responsible for a fairly large business to business customer service desk. We ran a [...]
