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CategoriesThe bloggers
Alex Blues
Alex is a member of PA Consulting’s Management Group. Alex has over 15 years experience in IT and BPO sourcing in Europe, US and Asia including advising clients, end user experience and senior management roles within the supplier community. Alex has extensive practical experience of the offshore market and is a regular speaker and commentator on the benefits and potential pitfalls of sourcing in the UK and overseas.
Alex has particular expertise in these areas:
- Sourcing Strategy – reviewing the potential role of sourcing as part of the business strategy for both the private and public sector
- Sourcing Evaluation – advising on the optimal sourcing model(s) including the commercial, geographical and supplier management options
- Sourcing Selection – advising on supplier selection and assisting with supplier negotiation
- Sourcing Optimisation – advising both clients and suppliers on how to ensure the sourcing relationship achieves the required objectives for both parties
Andy McCue
Andy writes for a wide range of publications including silicon.com and Greenbang.com and is launch editor of a new European CIO magazine called ‘I’ due out in March 2009.
Prior to that Andy was Deputy Editor of silicon.com, where he managed a team of reporters, set the news agenda, drove an increase in page impressions and spearheaded silicon.com’s CIO relationships, coverage and offline events. During his five years at silicon.com Andy was also heavily involved in several redesigns of the website and the development of the publication’s audio and video content.
Ashley Braganza
Ashley Braganza joined the Brunel Business School in April as Professor of Organisational Transformation.
Professor Braganza comes to Brunel from the Cranfield School of Management, and has a particular expertise in change implementation in large, complex organisations. He has published three books and over a 100 articles and papers on topics related to organisational change, knowledge management, process re-engineering and information systems.
Prior to entering the world of academia, Professor Braganza spent ten years in banking.
Bharat Vagadia
Bharat has wide ranging policy, regulatory and strategy experience, combining expertise in technical, marketing, commercial, economics and business management disciplines.
Bharat currently serves as Chief Executive Officer and Consultant at Op2i Ltd.
He has worked for a wide range of clients in the UK, Western and Eastern Europe, Kenya, Bahrain, Jordan, KSA, Egypt, India, Morocco, Oman, Qatar and UAE. Prior to founding Op2i, Bharat was the Middle East and Asia regional director for a Consulting firm.
Bharat is a Board Director for the UK National Outsourcing Association (NOA).
Bharat is author of a leading book on outsourcing, described by the journal of International Law and Management Review as “a welcome addition to the library of books on outsourcing to India… unique… designed to be a practical guide to outsourcing more than a theoretical debate of the issues…”
Bharat holds a LLM in Commercial Law, an MBA, a B-Eng and a DipM.
Bill Thompson
Bill is a Visiting Fellow at City University in London. He is well known as a technology critic, with regular contributions to the BBC News website and BBC World Service ‘Digital Planet’ programme.
http://www.andfinally.com
http://www.bbc.co.uk/worldservice/programmes/digital_planet.shtml
Dr Brian Nicholson
Senior Lecturer, Manchester Business School
Brian is a senior lecturer at Manchester Business School. His doctoral research in the 1990s was focused on companies working across borders - particularly outsourcing to India. He is the co-author of ‘Global IT Outsourcing: Software Development Across Borders’, published by Cambridge University Press in 2003.
Charles Chang
Charles is an Advisory Council member and on various Boards and Panels at the British Computer Society and a director of Oaksmill Ltd. Charles was formerly a Vice President at Gartner, a director at Wentworth Research, and a Principal Consultant at CSC Index.
Charles Chang has been tracking China and India for many years. He was born in Shanghai and brought up in Calcutta, though he has spent most of his working life in the West. He has addressed “China-India: threat or opportunity” since 2006 to 2,000 delegates at numerous events. He contrasts the countries in terms of politics, economics, social & culture and technology & industry. He also identifies implications for business and government.
Charles is an accomplished speaker. He has addressed senior business and IT executives at innumerable events in five of the six habitable continents.
He runs courses and workshops, and is a course leader for Intellect, the UK association of IT services organisations and workshop leader for SOCITM, the society of IT managers in UK local government.
While at Gartner he was a regular speaker at Gartner’s bi-annual Symposia. He was one of the most sought after speakers by users and vendors of IT. The latter engaged his services to speak at their CIO events.
Although he trained and worked mostly in the ‘hard’ field of engineering and IT, in recent years he’s become very interested in the ’soft’ side, such as behavioural and social aspects of work. Consequently, he is now qualified to apply FIRO-B, a behavioural typing tool and also TKI that assesses how one competes or accommodates in managing conflict.
Charles developed his IT skills with IBM in the US and with ICL in the UK. At ICL he was latterly responsible for industry marketing for UK local government and public utilities.
Charles’ consulting and research skills were developed at Butler Cox, Wentworth Research - which he co-founded, and Gartner – which acquired Wentworth - where he was a VP of EXP: Executive Programs for CIOs.
Charles is the author of numerous reports.
Charles also works with IT vendors to further their understanding of business and management issues facing CIOs.
David Kinnear
David is:
- President & CEO, Lisnagol Global Services
- Founder & Research Chair, The Global Sourcing Council
- Founder & Council Member, The BPO Council
- President, The Philippine-American Chamber of Commerce
David is a sought-after adviser, strategist & speaker on global sourcing. As President & CEO of Lisnagol Global Services, he draws on 20+ years of international management experience and a wealth of relationships in both the private & government sectors worldwide. He is a champion of global services sourcing and the "win-win" socio-economic & philanthropic opportunities this can create.
David Cotterill
Marketing Director, Steria UK.
Before joining Steria in August 2008, David was European Marketing and Strategy Director at Global IT and BPO Services provider, Cognizant based in Teaneck, USA and Chennai, India. Before joining Cognizant in October 2006, David was Marketing Director for the Canadian IT Services firm, CGI. David initially joined Compaq Computer Corporation in 1988 to help launch the 386 and 486 personal computers; the first laptop computer, and the first PC based servers. In 1997 he joined Cambridge Technology Partners who were responsible for pioneering fixed time, fixed price consulting and rapid application development (RAD). With 15 years marketing experience in IT services, business process outsourcing and consulting, David has been responsible for numerous brand campaigns, analyst relations, alliances programmes, press relations, campaign management, proposition development and strategic acquisitions.
With over 21 years experience in IT marketing, sales and business development David completed his degree and master’s degree in product development and design in 1986/7.
Living in north Buckinghamshire David is married with 3 children.
Frank Casale
Frank J. Casale, Founder and Chief Executive Officer, is the architect of The Outsourcing Institute network of resources and programmes that help buyers, sellers and marketplace observers access current information, share their experience, and conduct business. As creator of the first, largest and only neutral professional association in outsourcing, Mr Casale continually sets the standard for outsourcing best practices. He is the Publisher and Executive Editor of The Outsourcing Institute’s Outsourcing Essentials magazine. He is noted for designing innovative tools such as The Outsourcing Index, the premier state-of the-industry report on US outsourcing, and reliably anticipating market developments, such as the emerging role of the Chief Resource Officer (CRO).
Regularly featured on CNN and CNBC, Mr Casale is a leading commentator on outsourcing issues by major business and news organisations including The Financial Times, The Wall Street Journal, Business Week, and FORTUNE magazine. Mr Casale also chairs and presents at management conferences throughout North America and Europe.
George Bell
Visiting Lecturer, London South Bank University
George Bell has been involved in higher education for almost 25 years. Currently in phased retirement from his role as Programme Director of Post Graduate Management Programmes at London South Bank University, George has recently started a consultancy - become - delivering blended coaching and mentoring both online and face to face for busy executives. George is also an Associate Lecturer with the Open University Business School MBA programme (for over 20 years).
An Economist by his first degree, George also has a Masters in Human Resource Management. His areas of learning and teaching now involve mainly International Business Strategy and HRM. His expertise as an academic has developed from earlier roots in Employment Relations to now more generalist International management / SHRM / Strategic management areas. George has previous research and work experience with UK Multinationals i.e. ICI - Rolls Royce - Civil/Public service and Trade Unions. Before entering academia he was research officer with the Fair Employment Commission Northern Ireland investigating issues in relation to religious and political discrimination/conflict areas in Northern Ireland.
George is a Fellow of the Royal Society of Arts, the Higher education Academy and a Member of the Chartered Management Institute and the Institute of Business Consultants. His research interests are in areas of international/ cross culture learning styles and he currently holds an internal research fellowship at LSBU conducting research into international postgraduate learners and tutors expectations from their international learning and teaching experiences.
George is also an aspiring poet and creative writer - so to any poets or writers out there he could do with your advice, please.
https://phonebook.lsbu.ac.uk/php4/curriculumvitae.php?template=bcim&urlfollowthru=true&id=517
Jacques Bachelart
Jacques Bachelart has served as Group Development Director in charge of the Financial Service industry at Groupe Steria since 2004. Jacques Bachelart joined Steria in 1993, where he successively held the positions of CEO of Steria Germany, then Marketing Director for Banking and the Public Sector, Director of the Europe Division and CEO for Belgium-Luxemburg-Switzerland.
Prior to joining Steria, Jacques Bachelart was Director of Consulting and then Director of the Methodology and Large Deals Department at Sema-Group (Switzerland) in Geneva, which he joined after serving as Director of Application Development at the Aquitaine-Poitou Charentes Centre Régional des Caisses d’Epargne (France) from 1988 to 1990.
Jacques Bachelart holds degrees from the Ecole Polytechnique, from the Ecole Nationale Supérieure du Pétrole et des Moteurs (French Institute of Petroleum), and a doctorate from the Shanghai Institute of Chemical Engineering. He began his career at the oil company Esso and worked successively in refining, supply, research and exploration.
Jeff Ross
Jeff is a director of Broxbourne Solutions Ltd. Jeff is a proven and successful project manager (certified Prince 2 practitioner) with significant operational management experience. Worked most recently in Education, Publishing and Logistics. A generalist with multidisciplinary skills in IT, business analysis, CRM, educational services, logistics/distribution, process, risk and change management.
Now working as a consultant/project manager, delivering project, change and risk management to support business, administrative and educational requirements; developing web information resources and conference and training events.
Jim Mortleman
Jim is an independent business and technology writer, commentator and consultant with more than 17 years’ experience covering developments in information technology and their implications for business and society. Jim has been freelance since 2001 and for the past five years has combined journalism with analysis, communications and event consultancy/development/ coverage for IT leaders’ forum CIO Connect.
Prior to going freelance Jim was editor of “Business & Technology”, a forward-thinking monthly of the mid-late 1990s which was among the first UK publications to champion enlightened business thinking such as the need for environmental and social responsibility and the potential business benefits of open web technologies and remote mobile working. Many of these notions – deemed dubious or even heretical at the time – are now part of mainstream business thinking.
Before “Business & Technology”, Jim held a variety of writing and editing positions on leading tech weekly “Computing” and IT trade monthly “The VAR”. Over his years as a freelance journalist, Jim has written for a wide variety of national, consumer and trade titles, including “The Guardian”, fashion weekly “Draper’s”, “Accountancy Age”, “Computer Weekly” and “Stuff”.
Leslie Gadman
Leslie is a Senior Lecturer at London South Bank University. Leslie has extensive academic teaching and research experience in business strategy, entrepreneurship, innovation and organisational behavior. He has served as consultant to private companies and public agencies in the areas of strategy formulation and implementation, change leadership and knowledge management. His work is deeply rooted in personal and institutional identity formation and is an exploration of a contemporary dialogue about the human evolution, impermanence and interdependence. His research interests are centered on the interdependent development of individuals and their institutions as they relate to distributed internet enabled collaboration. Leslie has published extensively in journals such as the Leadership and Organisational Development Journal, British Academy of Management, the Asian Journal on Quality, MIT’s Sloan Management Review and the Journal of Management Science. He is also author of the book “Power Partnering: A Strategy for Excellence in the 21st Century,” and is presently co - authoring a second book with Professor Cary Cooper Pro Vice Chancellor of Lancaster University Business School entitled ”Open Source Leadership”.
Jon Hall
Jon is a Senior Lecturer in the Centre for Research in Computing at the Open University. Jon has a research focus on Problem Oriented Engineering, a framework for engineering design covering computing and many other engineering disciplines.
Mark Kobayashi-Hillary
Mark Kobayashi-Hillary is a British writer with a history of commenting on technology, outsourcing, globalisation, and corporate change. His most recent book, ‘Who Moved My Job?’ is an exploration of globalisation through the eyes of three English sheepdogs replaced on their farm by foreign breeds. Other books include ‘Global Services’ written with Dr Richard Sykes for the British Computer Society, as well as ‘Building a Future with BRICs’, and ‘Outsourcing to India’ both published by Springer. Mark has a new book out soon titled ‘Talking Outsourcing’ and based on his regular blogging for British magazine, Computing.
Mark is a prolific blogger, podcaster, and industry commentator with regular contributions to computing.co.uk and the CBS magazine silicon.com. His iTunes podcast ‘Talking Outsourcing’ is the most popular international podcast on this subject. He is a director of the UK National Outsourcing Association and a founding member of the British Computer Society (BCS) Working Party on Offshoring. He is also on the board of the BCS ELITE group and has recently been engaged by the United Nations to help design and implement the African Outsourcing Association.
Mark is a visiting MBA lecturer at London South Bank University and a non-executive director of foreign exchange firm fxaWorld plc. Mark is currently in the process of setting up Peerpex.com - a P2P business exchange designed to help very small companies work with each other more effectively across borders.
Richard Potter
Richard heads up Steria’s UK Consulting organisation. Richard’s career spans both the Public and commercial sector. Following on from a successful career in the Ministry of Defence, he has been responsible for the delivery of a wide range of consultancy projects across all sectors of UK business. His expertise ranges from guiding executives through key strategic decisions to improving complex service processes. Richard leads a successful team of experienced consultants who are distinctively and unashamedly results-focused.
Richard has a BEng (Hons) in Electrical Engineering from Imperial College, London and an MBA from Bristol Business School. He is a Chartered Member of the Institute of Engineering Technology and a Member of the Institute of Management Consultants.
Pr S Sadagopan
Professor Sadagopan is the director of the Indian Institute of Information Technology – Bangalore. Professor Sadagopan obtained his Ph.D. from Purdue University. He taught for more than 20 years at IIT Kanpur and IIM Bangalore before taking up his present position as the Director. His research interests include Multimedia, Enterprise Computing, Networking, and Operations Research. He is a Fellow of IEE (UK) and the Computer Society of India, and has authored several books as well as a large number of papers in several international journals. He consults widely to the corporate world and writes extensively for the popular press.
Dr Richard Sykes
Richard was ICI’s Group VP IT between 1993 and 1999. He subsequently chaired Europe’s leading outsourcing consultancy Morgan Chambers plc 1999-2004, and start-up Site Confidence Ltd (recently acquired by the NCC Group) 2000-2004. His personal practice as a strategic coach and trusted board-level adviser has a particular focus on the globalisation of the IT Services and the Business Process sourcing & outsourcing markets. He is joint author with Mark Kobayashi-Hillary of ‘Global Services: Moving to a Level Playing Field’ published by the BCS in 2007.
Richard chairs Solcom Ltd (a consultancy and software development business specialised in the nuclear medicine process industries), advises Quickstart Global Ltd (that enables small to medium-sized hi-tech companies build their own captive offshore operations) and is an Associate of the Leading Edge Forum (a global network of innovative thought leaders who engage technology and business executives on the current and future role of information technology). He is a Trustee of the charity HumanITy that seeks to ensure that the practical application of IT is socially inclusive.
Stefan Lamprecht
Born 1967
Banker and Diploma in Industrial Engineering and Economy
Joining Mummert + Partner in 1993
15 years of experience in Business- and IT-Consulting
Senior Executive Manager and Head of Banking Market Center with Consulting focus on “Strategy & Organisation”, “Sales & Customer Management” and “Compliance” at Steria-Mummert Consulting
Thierry Pereault
Manager of innovation and new TMUT offers (Transport, Manufacturing, Utilities), is Steria’s M2M project coordinator.
Mr Pereault, age 51, is a graduate of the ESSEC General Management Group. He holds a Master’s Degree in Information Systems and earned a “Grande Ecole” Master’s degree at Grenoble. He presented a thesis on the innovation process at Services Companies.
Mr Pereault is specialised in designing and processing customer/product and geographic repositories in the health, telecommunications, automobile and banking industries.
For several years, Mr Pereault worked in Banking and Financial Information Systems as a Director of Projects and unit manager, particularly for retail banking.
Mr Pereault joined Finance at Steria in 2000 and has been in Telecom Manufacturing and Utilities since 2004.
As Coordinator of Machine to Machine activities, Mr Pereault’s team received the innovation award in 2006 for creating a system for rapid M2M application development using the ZigBee protocol, which can be implemented to assist Alzheimer patients.
Mr Pereault is in charge of launching the “Kilometrix” offer to optimise vehicle-fleet management through mileage tracking. This offer has given rise to a Sustainable Development version, which provides a solution to both energy-saving and environmental issues, mainly through eco-driving habits.
Mr Pereault was a member of the ESSEC General Management alumni bureau for 6 years. He contributes to different programmes on innovation-related issues, particularly at the ESC-Grenoble.
Tim Difford
Business Solutions Director, Steria
Tim draws upon twenty years of experience in senior business and IT roles across financial services, IT outsourcing and public sectors. A thought leader in new and emerging technologies, he has lead many teams at the forefront of new product, channel and service developments. For Steria, Tim leads an extensive Innovation Programme across the Financial Services sector, which places significant emphasis on cost-efficient and sustainable business and technology projects, tools and techniques.
Tim regularly contributes to industry forums on Business and IT Outsourcing, Sustainability, Agile Delivery and Social Media.