Ever stood in a busy shopping mall in the UK (and by the way same question applies to Delhi airport and a million other locations) and watched how many people are on their cell phones? It’s frightening to those of us who remember old telecom technologies like switchboards, bakelite handsets and even acoustic couplers.
There are [...]

Any business using social media to engage with customers is stepping into an unforgiving world. Social media should be a way of supporting and interacting with customers. If companies try to use it as a sales tool it will back fire.
Also if mistakes are made a brand can be seriously damaged. This is why the technology [...]

In the aftermath of travel chaos caused by the Icelandic volcano ash, it was interesting to observe the dynamics in the social media world as several thousand stranded passengers across the globe relied on Twitter for information. Differently to the disastrous opening of London Heathrow’s Terminal Five, ‘acts of God’ such as this can’t be helped. [...]

One of the things holding green IT investments back is the fact that the cost can be easily measured but the benefits can’t.
A CFO can see exactly how much technology costs but it is difficult for them to consider the savings or productivity benefits that result from the investment. This is because the full picture [...]

Organisations run on projects.  Whether they are delivering new products, implementing new IT systems, recruiting new staff or opening new branches, projects and programmes of all sizes are the mechanism by which ‘stuff gets done’.
Whilst there are always horror stories of projects which have been delivered late or gone over budget, increasingly there are huge [...]

At a recent round-table of mid-tier IT bosses (organised ostensibly to discuss customers’ IT infrastructure challenges), the issue that most animated delegates was not the nebulous nature of cloud computing or the virtues of virtualisation, but the tutting, sucking-teeth topic of supplier-customer relations. Blogging over at the 360 IT Blog, Computer Weekly editor-in-chief Bryan Glick, [...]

Increasingly, we see IT areas such as datacentre management being handed over to third parties as businesses seek to offload commodity areas of IT to save some cash. So does that mean that the business is no longer responsible for the carbon emissions of that facility? I have often asked that question to IT leaders and [...]

Technology evolution leads to things becoming smaller. But datacentres are difficult to shrink after huge multi-million pound construction projects. But as a result of virtualisation technology the amount of space required to house servers is less than in the past.
This leaves space that is redundant. Unless businesses open up raw computing power to other companies that [...]

I wrote an article recently in silicon.com mentioning Steria in the context of how the UK government is likely to explore further offshoring once the election is complete.
Now the leader debates are underway and we are about to get a real taste of what the leaders say about the future of the public sector in [...]

I opened my post yesterday morning and found a T-shirt was enclosed. It featured the logo for the new Steria Infrastructure on Command service. So I took a photo (as you can see) and put it up on my Flickr page. Somehow, that photo of a T-shirt on the floor in my living room was [...]