Recently, Barclays and Barclaycard have rolled out five million contactless cards as part of a move to replace their card portfolios with the new feature.
However, the potential contactless can offer to business and to customers will not be fully exploited until the technology gains some high-profile supporters.
The whole point of contactless is speed in payment [...]

This year’s NASSCOM was noticeably more exciting than previous years - there was without a doubt, a much bigger buzz, taking us away from the heady double digit growth days to a more reflective, but nonetheless optimistic view of business models of the future.
This year focused more on re-defining the industry, looking at non-linear growth [...]

I spoke with Ganesh Natarajan, CEO of Zensar during the NASSCOM conference recently in Mumbai. It was a fascinating exploration of how one Indian tech firm is recovering from the global economic slowdown. He even claimed it’s been a positive learning experience for his company. Ganesh is the immediate past chairman of NASSCOM, so as [...]

News that former Civil Servant Gerry Grimstone will review the possibility of creating private service providers from government departmental resources could change the outsourcing sector in coming years.
After being tasked with making money from government assets by the Treasury Grimstone is considering transforming the back office processing resources, of government departments, into private companies. These [...]

Arvind Thakur, CEO of NIIT Technologies, has some interesting ideas on where IT service companies need to look in future. He believes that there are many new markets the IT services industry is not considering in the constant drive to consider ‘when will banking or retail recover from the recession?’
These are the new global mega [...]

Recently the government’s watchdog on sustainable development released a report on how technology could make people’s lifestyle and business operations more sustainable.
Interestingly, the Sustainable Development Commission (SDC) report poses questions around the use of video conferencing as a tool to reduce the impact of physical travel on environment and admits that it is difficult to [...]

In an early session we heard McKinsey outline their view of long-term mega-trends.  These ranged from the impact of differing world demographics and economies that point towards eventual convergence between the GDPs of Asia and Europe in some 15 years time; the concomitant pressure on commodities and natural resources especially water as consumption rapidly grows; [...]

François Enaud, CEO of Steria met me on Friday morning and we had a discussion about Steria’s focus on sustainable business.
Unfortunately, I managed to delete the video before I had uploaded it… though a full audio recording of that interview will be uploaded to the Talking Outsourcing podcast soon. I trembled with fear once I [...]

Isaac George, offshore director of Steria, spend his time at the NASSCOM conference in Mumbai jetting between sessions and gathering information from some of the finest minds in the world. In this podcast he recounts some of the most interesting sessions and his overall views on what he learned from the three days of the event [...]

Dr Mukesh Aghi, CEO of Steria in India, knows the market for IT services in India is growing fast. In the past year, spending on IT services in India has grown by over 16% and the government has announced plans to spend over $600bn on technology projects. That’s an immense opportunity.
And it’s no surprise. Even [...]